92%
of people with a stoma worry about leakage 1
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Leakage remains the biggest challenge for people living with a stoma
Almost everyone with a stoma cites leakage as one of their biggest daily worries.1 This can increase the burden on Healthcare Professionals.
76%
of people with a stoma have experienced leakage within the last month 2
26%
of people with a stoma experienced leakage on clothes within the last month 3
Emotional impact of leakage
The negative emotions associated with experiencing leakage, particularly in public places, causes many patients to limit their social activities and even self-isolate.1 They are also more likely to contact their HCP more often4 and use more baseplates and supporting products.1,4
Heylo makes checking for leakage easier and faster. Your patients can set it, forget it and get on with life.
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Always checking
Heylo's sensor layer checks for leakage a 1000 times an hour, so your patients don't have to. Heylo's sensor layer fits underneath the baseplate and makes direct contact with the peristomal skin. The inner sensor ring detects the first signs of leakage, and the outer ring is triggered if leakage continues to spread.
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Always connected
Heylo’s discreet and reusable transmitter clicks onto the sensor layer and connects to the smartphone app via Bluetooth®. The transmitter delivers up to 3 days of battery life off 1 charge.
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Always secure
If your patient wants some reassurance, they can use the app to discreetly check the status underneath their baseplate, as if they were checking their messages.
Step-by-step application guide
Place it on a flat surface with the release liner facing up. Peel off the release liner on your baseplate.
Press the sensor layer down firmly. Circle around the sensor layer firmly to ensure secure adhesion to your baseplate.
Carefully remove the sensor layer release liner, and apply your appliance as you would normally, to clean, dry skin. Please be aware that the sensor layer must be applied to intact peristomal skin.
Insert the connector flap into the transmitter opening and slide it on firmly. Press down on the transmitter lid to fully close it with a soft click.
You're ready to connect to the Heylo app . Heylo will now keep you informed of any signs of leakage.
Heylo Support Service
Heylo is much more than a leakage notification system. Patients can also benefit from ongoing support from our dedicated Heylo support team, helping them to manage leakage and their stoma care routine.
How does Heylo Support help patients?
Your patient simply attaches Heylo under their current stoma baseplate. If leakage is detected, Heylo sends a notification to their smartphone. If recurring leakages are identified, the patient is notified and asked if they would like a call. If the user chooses to accept the option to receive a call, one of our specialist Heylo Clinical Assistants will contact them with tips, support and advice.
Managing patient's leakage
Coloplast are committed to ensure our service supports you and your patients to better manage their leakage worries.
Putting patients in control
By offering support and advice when they need it.
Supporting patients wherever they are in their care
Our CQC rated ‘Outstanding’ team supports patients, new or established, by providing an appropriate level of stoma care advice and support.
Support for all Heylo users
Regardless of which stoma products they use or who distributes them
Related Content
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StomaPodcast
All Things Heylo
Being part of something historic is something not many people can say, but for Ruth this is not the case!
In this episode join Hannah as she talks to Coloplast Stoma Care Nurse Ruth Christer and she discusses the role she played in the research and development of Heylo and the part she played in reducing the mental burden of leakage.
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Leakage impact assessment for patients with a stoma who may be impacted by leakage
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StomaProduct info
The mental burden of leakage
Heylo Leakage Assessment Tool
To get more information about Heylo
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- Jeppesen PB et al. Impact of stoma leakage in everyday life: data from the Ostomy Life Study 2019. Br J Nurs 2022, 31(6):48-58
- Down G et al.. Perception of leakage: Data from the Ostomy Life Study 2019. Br J Nurs 2021, 30,(22):4-12
- Martins L. et. al. Challenges faced by people with a stoma: peristomal body profile risk factors and leakage, Br J Nus 2022, 31(7): 376-385
- Jensen L. et al., Stomal faecal leakage outside the baseplate causes a significant increase in health care resource use. Poster R24 WOCN2022, Fort Worth, USA