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In this episode Hannah looks back at the WCET-ASCN 2024 conference held in Glasgow. She is joined by Sam Dunne, presenter at the Coloplast symposium during the event. Sam is a User Researcher and User-Centered Designer with a wealth of knowledge and research in the area of stoma care. Catch up with what happened at the symposium as they discuss the unique role of Health Care Professional support and making sense of the ‘mental burden’ that stoma patients face.